Last updated: October 5, 2026
Privacy Policy
This document is for informational purposes only and does not constitute legal advice. For specific questions about your rights, please consult a legal professional.
Information collected
Information is received directly from you when you request a consultation or send a message. It may include: your name and your child's name, the patient's age, reason for the consultation, relevant developmental history, contact number, and email. No financial data, government identification numbers, or medical details beyond what is necessary for the consultation are requested.
How information is used
The data you share is used solely to: (1) coordinate the appointment, (2) prepare the initial evaluation, (3) develop the intervention plan, and (4) maintain the patient's clinical record.
Storage and retention
Messages received via WhatsApp and email are kept on Mariana Castro's personal devices, protected by passcode.
Sharing with third parties
Patient information is never sold, rented, or shared with third parties for commercial purposes. It is shared only when: (a) you expressly authorize it (for example, to send a report to your child's school), (b) a competent authority requires it under Nicaraguan law, or (c) consultation with another health professional is necessary, always with your consent.
Your rights
You have the right to request access, correction, or deletion of the personal information you have shared. To exercise any of these rights, simply write to the email address or message on WhatsApp. Requests are answered within a reasonable timeframe.
Visit statistics
We use PostHog, an analytics service hosted in the European Union, to understand anonymously how this site is used: which pages are visited, from which country and on what kind of device, and whether the WhatsApp, phone or email button is tapped. We do not use cookies. We store a random, anonymous identifier in your browser that is not linked to your name, email or phone number, and we do not collect those details. Your IP address is used only to work out your country and is not stored. Statistics are kept for one year. We do not use them for advertising or sell them. If you prefer not to take part, add ?notrack=1 to the page address once.
Contact
For any questions about this policy, please write to psic.marianacastro@gmail.com or message on WhatsApp at +505 8522 1062.
Professional registered with MINSA
Mariana Castro is a speech-language therapist and educational psychologist, registered with the Nicaraguan Ministry of Health (MINSA). Her registration number is available upon request. This policy describes data handling in the context of her registered professional practice.
Governing law — Law 787
This policy is governed by Nicaragua's Law 787 on the Protection of Personal Data. By messaging on WhatsApp or by email to request a consultation, you accept the terms described in this document under said law.
Clinical records retention
Clinical records are retained for the duration of the care relationship plus five additional years, in line with standard clinical practice. This retention period applies to all evaluation and intervention records.
Confidentiality of minor patients' data
Clinical information about minors is handled with the confidentiality required of a professional registered with MINSA. Access to the records of minor patients is restricted to the professional and the patient's legal guardians.
What the statistics never record
We never record which service or topic a visitor looks at, nor your child's age or situation. Nothing about a visit is recorded beyond what is described above. What you write in a WhatsApp or email message goes straight to Mariana and never passes through the site's statistics.